Finance One is the Government of Samoa Financial and Payroll/Human Resource Management Information System, and incorporates a number of modules including General Ledger, Procurement, Accounts Payable, Accounts Receivable, Bank Reconciliation, Assets Management, Payroll and Human Resource.
Access to Finance One can be obtained by completing a Finance One Access Application Form. If you have any queries in relation to access to Finance One, please contact the System Support team by emailing firstname.lastname@example.org.
For Finance One support please contact the System Support team on 34398 or by emailing email@example.com.
Please assist us by ensuring that you do not contact individual staff members within the Ministry of Finance in relation to support calls.
Directing all support calls to our System Support Team will ensure that all calls are logged into our Service Request in order that the System Support team can:
- Respond in a timely and effective way;
- Monitor and manage the cause and resolution of all support issues being raised; and
- Ensure your support call is directed to the person best-placed to resolve your issue.